本週接續上篇,繼續送上英文商務 Email 大補帖!!!
Quentin老師觀察,很多人都有過這樣的經驗:接獲客戶、消費者或同事的投訴或抱怨,或請求解決問題;換個角度來看,你也可能會遇到問題,需要他人幫忙解決,因此清楚描述問題,爭取適當協助,也是寫作時必備的本事。
以下就是必備語庫,記下來方便許多!!
❶描述問題 Describing Problems
- I cant V ...
- Im having problems/trouble Ving ...
- ... doesnt work (very well).
- ... wont work properly.
- I cant seem to V ...
- Whenever I V ..., nothing happens.
❷請求協助 Asking for Help
- What can/should I do?
- How do you ...?
- How does it ...?
- How does X work?
- How can/do I ...?
- Is it possible to V ...?
- Please help/advise.
- Any advice/suggestions?
※ 本單元內容擷取自《商務英文 Email 速成語庫書》/Quentin Brand 著
