Giving good service is an essential part of business. And part of giving good service is to let people know that you are making efforts to give good service. One way of building and maintaining relationships with customers is to invite them frequently to activities you are holding in your company, or indeed to private events in your life such as parties or family occasions. Let’s look at how to do this.
Task 1: Sort these set-phrases into the table below.
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Can you join me for n.p.?
Do be assured of our desire to serve you well at all times.
Do join us!
I hope we can serve you better.
I hope you can join me (for n.p.).
I hope you will be able to join me (for n.p.).
I hope you will join me (for n.p.).
I hope youll let us serve you for many years to come.
I invite you to join n.p.
It has been our pleasure to serve you.
It is always our pleasure to serve you.
Please join me (for n.p.).
Please join us (on n.p.).
Thank you for the opportunity to serve you.
We appreciate having the opportunity to serve you.
We are always available to serve you.
We hope this change will serve your needs better.
We look forward to continuing to serve you from our new location.
We look forward to continuing to serve you.
We look forward to the opportunity to serve you again.
We shall endeavor to serve you even better in the coming year.
We will try our best to serve you in anyway possible.
Weve been pleased to serve you this past year.
Why not join us?
You’re invited to join me (for n.p.).
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serving
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inviting
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*2015/08/14更新
Check out your answers in the language bank below.
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Serving
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Do be assured of our desire to serve you well at all times.
It is always our pleasure to serve you.
We are always available to serve you.
Thank you for the opportunity to serve you.
We appreciate having the opportunity to serve you.
It has been our pleasure to serve you.
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You can use these set-phrases when you have completed a business transaction and the customer has expressed satisfaction with your service.
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I hope youll let us serve you for many years to come.
We will try our best to serve you in anyway possible.
We look forward to continuing to serve you.
We look forward to the opportunity to serve you again.
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You can use these set-phrases to express hope that the business relationship will continue into the future.
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We shall endeavor to serve you even better in the coming year.
Weve been pleased to serve you this past year.
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You can use these set-phrases at the end of the year to thank your customer for their custom throughout the year which is ending.
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We hope this change will serve your needs better.
We look forward to continuing to serve you from our new location.
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Use these set-phrases when your company has gone through some major changes, perhaps a relocation or a restructuring, to reassure your customer that the changes in your company will not affect the service you are offering them.
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I hope we can serve you better.
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Use this set-phrase when there has been some problem and you are trying to reassure the customer that the problem has been fixed and will not happen again.
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Inviting
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Can you join me for n.p.?
Do join us!
I hope you can join me (for n.p.).
I hope you will be able to join me (for n.p.).
I hope you will join me (for n.p.).
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I invite you to join n.p.
Please join me (for n.p.).
Please join us (on n.p.)
Why not join us?
You’re invited to join me (for n.p.).
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*Notice that the serving set-phrases use ‘we’ and ‘our’. This is because you are representing the company when you write. It’s not a good idea to use ‘I’ or ‘me’ in these set-phrases, as you might sound too servile. After all, you’re not a slave, right?!
*However, you can see that the inviting set-phrases can use both ‘I’ and ‘me’ or ‘we’ and ‘us’. This depends on whether the invitation is official, for a formal company event, or personal. It also depends on what kind of relationship you have with the customer. If you know each other well and have been doing business for a long time, you can be more personal, using ‘I’ and ‘me’.
