回應壞消息 Email 開場白例句                   

We’re sorry to learn (from sb.) of n.p.
我們很遺憾（從某人）得知關於……
例 We’re sorry to learn from Jean of your resignation.
我們很遺憾從琴那邊得知你離職的消息。

I’m sorry to learn (from sb.) about n.p.
我很遺憾從（某人）得知關於……
例 I’m sorry to learn from Bill about your decision to find a new supplier.
我很遺憾從比爾那邊得知你要找新供應商的決定。

I was sorry to hear about n.p.
我很遺憾得知關於……
例 I was sorry to hear about the trouble you had with your Ronko TX400. I suggest that you get in touch with the manufacturer directly.
我很遺憾得知 Ronko TX400 造成你的麻煩。我建議你直接和製造商聯絡。

I was sorry to hear that + clause.
我很遺憾得知……
例 I was sorry to hear that our salesperson was rude to you. We take your satisfaction very seriously and are continuing our investigation of the matter.
我很遺憾得知我們的售貨員對你無禮。我們很在意你是否感到滿意，並持續在調查這個事件。

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. 本文節錄自 《商務英文 Email 速成語庫書》 作者／商英教父 Quentin Brand 掌握三大重點，菜鳥也能寫出專業的商英 Email。Stay Tuned！ . . [  Quentin 老師相關課程 ] 商英寫作班 口說基礎班